Evening reception staff were poor, we found it very difficult to have calls answered. The food at dinner was disappointing. I do not believe it was entirely worth the money. We paid extra for a river view that basically had a view of a tree. We were upgraded to a suite , which was super, nice touch of luxury with great attention to detail. Very comfortable bed. Very old doors, carpet need to be changed, overall it worth 4 stars not 5. Stayed in a king suite. View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed.
The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient. I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready.
Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights.
Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
I was downgraded from a deluxe room to a standard room essentially. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, Location was Amazing. Loved the heated bathroom floor and towel rack. The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs. When travelers want to visit London, they will see some of the greatest buildings, towers, and bridges.
When tourists are looking for a place to stay, they can look at the Royal Houseguards Hotel.
This hotel is located in the heart of London and guests here will be so excited to see the awe-inspiring views of the Thames River and Trafalgar Square. The rooms here feature air conditioning and climate controls, plush bathrobes, WiFi, flat-screen televisions with local cable channels, underfloor heating, slippers, international plug sockets, mini bar, work desk, heated bathroom floors, Elemis bath products, and Egyptian cotton linens.
There is so much to do at the Royal Houseguards Hotel. London is a beautiful place to visit, and when it is time to book a room, the Royal Houseguards Hotel is a one of a kind place. The rooms here have a very historic, yet contemporary feel to them and guests will love how relaxing the beds and atmosphere truly are. Guests of the Royal Houseguards Hotel will have a wonderful experience and will want to share their memories of this hotel with all of their friends and family. Constructed in and first used as a residential property, the building has been a significant feature of the Whitehall skyline for well over a century.
Whether admiring the French chateau architecture from across the Thames or exploring the stunning hallways, a luxurious experience awaits. Ensure a stylish getaway by booking a King Room River View. Other discounts can be found for the Tower Suite, a 5 star room with views to the River Thames, which can be enhanced by an exclusive breakfast.
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All reviews london eye embankment tube station trafalgar square river view equus bar royal horse guards heated floors downing street beautiful hotel afternoon tea big ben underfloor heating charing cross star hotel covent garden turn down service excellent location mini bar deluxe room an upgrade south bank lovely room.
Peterborough, United Kingdom 16 contributions 10 helpful votes.
THE 10 CLOSEST Hotels to The Royal Horseguards, London - TripAdvisor
Very nice. I have just returned from having 2 nights at this hotel with my husband and 4 yr old son. We found the staff to be very friendly and helpful. Our rooms were really clean and had everything we needed and the complimentary drink and snacks are a lovely idea. The location is fantastic. The only let down is the restaurant where the food in the evening is unfortunately not great but luckily the breakfast is really good. We would definitely stay here again! Read more. Date of stay: October Trip type: Traveled with family. Helpful Share. Brighton, United Kingdom 4 contributions 5 helpful votes.
A night in London. We have previously stayed at the Royal Horseguards.
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Its location is excellent, within easy walking distance of many sights and theatres. The hotel is high class but very warm and friendly.
The view from a river facing room is magnificent- particularly at night. Review collected in partnership with this hotel.
Luxury Hotel With Stunning Views
Date of stay: October Value. Sleep Quality. Telford, United Kingdom 1 contribution. BPF DInner. Superb location and surroundings. Beautiful large room with all the modern convieniences needed Will definitely be returning. Our aim is to continually improve on our excellent 5 star service and exceed guest expectations to ensure a truly exceptional stay so I am delighted to know that you liked your beautifully appointed bedroom. Although we have had numerous renovations we are keen to maintain our rich Victorian heritage complemented with the convenience of all the mod cons to make your stay that extra special.
I am extremely pleased to hear that you will definitely return. We look forward to looking after you on your next visit to our beautiful hotel. Kind regards, Hilary.
The Royal Horseguards (Hotel), London (UK) deals
Ed K wrote a review Oct Horseguards Hotel. Visited for a short break and found the hotel in a very convenient area. Had a lovely view overlooking the London eye and river Thames Good breakfast , also nice bar snacks Only downside was the outside restaurant bar area closed for winter, shame it was not open for drinks as weather was fine …. Date of stay: October Trip type: Traveled as a couple.
Thank you for your review and I am delighted to know that you were well looked after. Our location is indeed second to none. We very much look forward to welcoming you back for another relaxing visit! This historical link is commemorated in the name of the hotel's British cuisine restaurant: One Twenty One Two. The building became a hotel in and expanded in Guoman Hotels acquired the hotel in and completed a multi-million-pound major refurbishment to make it their flagship hotel in London. It has been rated as 5 star since The hotel is the perfect blend of old and new, celebrating a rich history yet in tune with today.
An immaculate heritage building with up-to-date technology, all bedrooms have Egyptian cotton bed linen and a inch satellite plasma TV. The luxurious bathrooms also all have underfloor heating too. This is a large hotel with bedrooms, including signature suites, many with magnificent views over the Thames. Plus, the secluded outdoor terrace is a hidden gem — perfect for summer alfresco dining or evening cocktails. And you could work it all off in the private gym on the eighth floor. The Royal Horseguards is considered a family-friendly hotel so I wanted to put this to the test.
I went to stay for a night with my nine-year-old daughter during a school holiday so we could also try the Royal Horseguards Mini Afternoon Tea.